Welcome to our Shipping & Returns Policy page. Here, we outline our policies regarding the shipment of products you purchase from our site and the process for returning items you are not satisfied with. Our goal is to ensure a transparent and hassle-free experience for our customers.
Shipping Policy
Processing Time
Orders are typically processed within 1-3 business days. During peak times, processing times may extend due to high demand. You will receive a confirmation email once your order has shipped.
Shipping Methods
We offer several shipping options to meet your needs, including standard, expedited, and express shipping. Shipping costs are calculated based on the weight of your order and the shipping method you select at checkout.
Delivery Times
- Standard shipping typically takes 5-7 business days.
- Expedited shipping options are available, with delivery times ranging from 2-3 business days.
- Express shipping can be selected for next-day delivery on orders placed before a specified cutoff time.
International Shipping
We do offer international shipping. Delivery times and costs vary depending on the destination country. Please note, international orders may be subject to customs and import duties upon arrival in the destination country, which are the responsibility of the customer.
Returns Policy
Return Eligibility
Items can be returned within 30 days of receipt if they are in their original condition and packaging. Some items may not be eligible for return, including but not limited to opened software, electronic components, and custom-made products.
How to Return an Item
To initiate a return, please contact our customer service team with your order number and the reason for the return. We will provide you with instructions on how to send back your items.
Refunds
Once we receive and inspect your returned item(s), we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
If you need to exchange an item for the same item in a different size or color, send us an email at our customer service address. Please note that exchange availability may vary depending on the item’s stock status.
Shipping Costs for Returns
Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Shipping & Returns Policy, please don't hesitate to contact us. Our customer service team is here to help ensure your satisfaction with every purchase.
This policy serves as a guideline and may be adjusted based on specific circumstances or changes in our business operations. We recommend reviewing this policy periodically for any updates.